FAQ

How are your rental items priced?

Most items are priced individually, although there are a few groups that can be rented together
Do you deliver/pick up and is there a fee?

Yes, we can deliver. It is essential to make an appointment for a pick up- most times we can meet halfway or so to get your rentals to you. Delivery is not always possible with busy schedules, so if it's a need for you, make arrangements with us early. There would be a fee involved: please contact us for updated fees.
Can I pay you to set up the rental items?

Yes, that can be arranged. Please discuss your event date with us! There is an additional fee for this service.
How can I pay you?

We take cash, check, and card. Cards have a 3.5 % fee added to the order. If using cash or check, a credit card number needs to be on file for orders of $20 or more, to cover for damage or lost items.
What if I break something? What if I don't return something?

All items are checked to be in working order when they leave Bliss & Mirth. If something is broken while in your care, you will be charged a replacement fee that will be charged to your card on file. The replacement fees will be listed on your invoice. If something is lost or not returned at all: Two courtesy phone calls will be made to the phone number on the rental agreement. If no response, the debit/credit card on file will be charged for the replacement fees. If there Any disputes must be directed to Bliss & Mirth within 2 weeks of the event for consideration.
What are the guidelines on cleaning the rentals before returning?

Glasses: Must be emptied, and stored upside down, with paper towels at the bottom. Plates: Food scraped off and stacked in container provided. Candle holders: Candle removed and we will clean the rest! Most other items: Just a general wipe down.
What's the payment process like?

Orders $25.00 or less, total invoice paid when reservation is made. Orders of $25.00 or more, 1/2 when reserved and remainder, 1 week(7 days) before event. Debit or credit card on file for any damage/replacement fees.
How do you handle cancelations?

The client may cancel 1 week ( 7 days ) before the event and still receive 50 % of total invoice returned or not charged to them. Less than 7 days (1 week) the client will not receive any monies refunded. Date of last day to cancel will be on invoice.